Privacy Policy
and
Terms and Conditions

United One Home Care (“we,” “us,” or “our”) values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website www.unitedonecare.com or engage with our services, including SMS communications.

Information We Collect
We may collect the following types of personal information:
Name
Phone number
Email address
Address
Health-related information submitted by you voluntarily
Mobile phone number for SMS communications

Use of Information
We use your information to:
Respond to inquiries
Provide home care services
Send updates about our products, services, and pricing
Send appointment reminders or customer service-related SMS messages

Text Messaging (SMS)
United One Home Care sends text message updates and responses to healthcare customers about pricing and products offered at www.unitedonecare.com.Mobile phone information is stored securely and will not be shared with third parties or affiliates for marketing or promotional purposes.You may opt out of SMS messages at any time by replying "STOP."

1. Text Messaging (SMS)United One Home Care may send SMS messages to individuals who have consented to receive text communications. Messages may include responses to inquiries, scheduling and service coordination, appointment or visit updates, intake follow-ups, pricing information, and other customer care communications. Message frequency varies based on your interactions with United One Home Care. Message and data rates may apply. You may opt out at any time by replying STOP. Reply HELP for assistance. Consent to receive SMS messages is not a condition of purchasing services. Mobile phone information and SMS consent information will not be shared with third parties or affiliates for marketing or promotional purposes.

2. SMS Communication ConsentBy providing your mobile number and consenting to SMS communications, you agree to receive customer care and operational text messages from United One Home Care, including scheduling, service coordination, appointment or visit updates, intake follow-ups, responses to inquiries, and other communications related to our services. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out. Reply HELP for assistance. Consent to receive SMS messages is not a condition of purchasing services.

Disclosure to Third Parties
We do not sell, share, rent, or trade your personal information with third parties for marketing or advertising purposes.We may disclose information only if required to comply with the law, enforce our site policies, or protect our rights, safety, or property.

Data Security
We implement reasonable and appropriate physical, electronic, and managerial procedures to safeguard and secure your personal information.

Your Rights
You have the right to:Access or request a copy of your informationRequest corrections to your informationRequest deletion of your information (subject to legal or service obligations)To exercise these rights, contact us at:
📧 Email: [support@unitedonehomecare.com]
📞 Phone: 505-295-2044

Terms and Conditions

Effective Date:
7/1/2026
Welcome to United One Home Care. By accessing our website or using our services, you agree to be bound by the following terms and conditions.

1. Services
United One Home Care provides non-medical, in-home supportive care services to seniors and veterans. All services are subject to availability and appropriate client eligibility.

2. Communication Consent
By providing your mobile number, you consent to receive text messages regarding our services, pricing, appointment updates, and customer service inquiries.You may opt out at any time by replying “STOP” to any message.

3. Privacy
Your privacy is important to us. All personal and contact information, including mobile phone numbers, is kept confidential and used only to support your care and communication with us.We do not sell or share your information with third parties or affiliates for marketing purposes.

4. Website Content
All content on www.unitedonecare.com is for informational purposes only. It does not constitute medical advice. You should always consult with a qualified professional for healthcare decisions.

5. Limitation of Liability
We are not liable for any damages arising from the use of our services or website. Services are provided “as-is” and “as-available.”

6. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Continued use of our website or services after changes constitutes acceptance of those changes.